Frequently Asked Questions
Everything you need to know about your DF64 experience.
What is the typical shipping timeframe for DF64 grinders?
Orders are typically processed within 1-2 business days. Depending on your location, standard shipping usually takes 3-7 business days to arrive at your doorstep.
Do DF64 grinders come with a warranty?
Yes, all our grinders include a 1-year limited warranty that covers manufacturing defects and hardware failures under normal home use conditions.
What is your return policy if I am not satisfied?
We offer a 30-day return policy. Items must be returned in their original packaging and in like-new condition. Please note that a restocking fee may apply for used equipment.
Are the burrs pre-aligned before shipping?
While our grinders are manufactured to high tolerances, we recommend checking alignment upon arrival to suit your specific brewing preferences and coffee beans.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm or Klarna.
Can I use the DF64 for both espresso and filter coffee?
Absolutely. The DF64 is designed as a versatile single-dose grinder with a stepless adjustment collar, making it perfect for everything from fine espresso to coarse cold brew.